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 nealcarter |
Sound synchronisation |
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Posts: 9 (04/26/00 08:06:10) |
We are having problems synchronising audio with video - especially with large file sizes (up to 1Gb).
Please advise if there are any known bugs with this and how to avoid. Could you e-mail this to me too pls - video@polyco.co.uk Many thanks. |
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FAST |
Re: Sound synchronisation | ||
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Posts: 116 (04/28/00 01:49:13) |
With your speakers attached to Clip Master, you will find that video display on the PC monitor sometimes lags behind the audio. But on playback of your captured clip, with your speakers attached to your sound-card, you should find that audio and video are in synch.
FAST Technical Support |
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nealcarter |
Re: Sound synchronisation | ||
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Posts: 9 (04/28/00 02:10:03) |
Understand that, thanks.
What happens is that during playback, the recording may judder for a second, and thereafter the sound is not in sync. Any ideas? PC is a PIII 450, 128Mb ram, ATI rage 128 16Mb graphics card, creative 1373 sound card, 13Gb disk (ultra ata) and 512K L2 cache. Thanks Neal |
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nealcarter |
Re: Sound synchronisation | ||
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Posts: 9 (05/25/00 06:39:01) |
Please advise a solution to this problem as it is stopping us using clipmaster until it is sorted out.
RegardsNeal Carter
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FAST |
Re: Sound synchronisation | ||
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Posts: 116 (05/30/00 04:30:49) |
We aware that audio and video go out of sync on exceptionally long clips. I am looking into this issue for you and will inform you of my conclusions soon.
FAST Technical Support |
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FAST |
Re: Sound synchronisation | ||
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Posts: 116 (06/01/00 00:49:03) |
Please make sure that you have version 3.658. You can find this out via the fasteasy.exe.
It might be possible that the transfer rate of the USB is not fast enough especially if other USB devices are connected. Please check the following: Reduce the hardware acceleration of the soundcard for the audio playback. Disable the preview while capturing. Reduce the video and audio bitrate. Please also choose post-processing for working with audio. FAST Technical Support |
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nealcarter |
Re: Sound synchronisation | ||
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Posts: 9 (06/01/00 00:58:40) |
We have version 3.60.
Also, what is fasteasy.exe? Do not have a file of this name. Can we upgrade software? RegardsNeal Carter
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FAST |
Re: Sound synchronisation | ||
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Posts: 116 (06/02/00 07:54:09) |
Where does it say that it is version 3.60? Do a search on the hard drive for fasteasy.exe. You should find it in C
 Program Files\Clip Master\Bin. The properties of this file will tell you the version number - probably 3.658. If it is a previous version, or f you cannot find that file, please supply your postal address so that we can send a copy on CD to you.FAST Technical Support |
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nealcarter |
Re: Sound synchronisation | ||
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Posts: 9 (06/02/00 08:09:23) |
Thanks for the reply.
The exe you probably mean is clipmaster.exe - this is version 3.654. We do not have fasteasy.exe here. Please can you therefore send me a copy of the latest version and any particulars about installation. Neal Carter Systems Manager BM Polyco Ltd Great Cambridge Ind Estate Lincoln Road ENFIELD Middx. EN1 1SH Thanks Neal |
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gc69 |
Can we download the software update? | ||
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Posts: 5 (06/02/00 08:46:37) |
Being from an other country than the UK posting the CD would probably not work for me. Is it possible to download the update then? I would greatly appericiate it... Regards G |
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FAST |
Re: Can we download the software update? | ||
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Posts: 116 (06/05/00 03:41:36) |
As build 3.658 is almost identical to the previous version and contains no major changes that will benefit users, it is not available to download. However, if you want to use it, you should contact your dealer, as thay are your point of contact for technical support in your own country.
FAST Technical Support |
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